AI agent development · Operations

An AI workflow agent that automates your repetitive operations.

A custom AI operations agent that runs the repetitive work your team does by hand — processing documents, moving data between systems, chasing approvals and generating reports — connected across your CRM, ERP and tools.

DOCUMENTSEMAILFORMS01 INPUTS02 OPERATIONS AGENTERPCRMAPPROVALS03 ACTIONS
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A day with it

A day with your AI Workflow Agent

No dashboards to learn. This is what you and your customers would actually see on an ordinary day. The details are illustrative; the pattern is the point.

  1. 07:45
    Invoices arrive in the accounts inbox
  2. 07:46
    Read, matched and posted
  3. 07:47
    It asked you first
  4. 12:30
    Approvals chased
  5. 18:30
    Your evening summary
Operations agent · today
5 moments
Invoices arrive in the accounts inbox · 07:45
9 vendor invoices as PDF attachments, three different formats.
Read, matched and posted07:46

Pulled the line items, matched each to its purchase order and posted 8 of them to your ERP.

9 read8 posted
It asked you firstNeeds you07:47

One invoice did not match its PO (variance 6%). Sent to Meera with both documents side by side.

ReviewReject
Approvals chased12:30

Three purchase requests were stuck for 2 days. Nudged the approvers and moved two of them to the next step.

Nudged 3Advanced 2
Your evening summary18:30

64 documents processed, 2 exceptions handled by people, 0 re-typed by hand. Everything is logged if you want to look.

What changes

What changes for you

Today
With the agent
Invoices and forms are re-typed into the ERP by hand.
Read, matched and posted automatically; people see only the exceptions.
Requests sit for days waiting for someone to notice.
Approvals chased and the next step triggered on time.
Three systems and a spreadsheet that never agree.
Kept in sync, with a log of every change.
No tech needed

How it fits into your day, in plain words

01

It watches where the work comes in

Your inbox, WhatsApp, website forms, phone line or shared folders: wherever the requests arrive today, the agent is connected to it.

Replied to the customer
Booked the meeting
Updated the CRM
02

It does the routine part itself

Answers, books, posts, chases and logs, using your own information and the systems you already use. No new software for your team to learn.

Refund above your limit. OK to send?
ApproveEdit
Evening summary: 128 handled, 2 needed you.
03

It asks you only when it needs you

Anything sensitive, unusual or above a limit you set waits for a person. You get a short summary of what it did, every day.

Use cases

When you need an AI Workflow Agent

Hours of manual work removed, every day. These are the situations where this agent pays for itself, and what we build for each.

Finance & Operations

Invoices keyed in by hand

You know it when

Invoices, POs and receipts arrive as PDFs and someone types them into the ERP every day.

What we build

An agent that reads, extracts, matches and posts them, routing only the exceptions to a person.

Insurance & Lending

Files that wait for approvals

You know it when

Applications sit for days because the next step depends on someone noticing an email.

What we build

A workflow agent that chases approvals, triggers the next step and reports where things are stuck.

Any sector

Three systems, one spreadsheet in between

You know it when

Data is copied between your CRM, ERP and sheets, and nobody trusts which one is right.

What we build

Automated sync and reconciliation with an audit log of every change.

Recognise your situation?Get the free agent fit check
01What it does

What the Workflow Agent does, day to day.

Automates repetitive work across your CRM, ERP and documents.

  • Hours of manual work removed daily
  • Fewer errors from copy-paste
  • Processes that run overnight
  • Data that stays in sync
  • Your team freed for higher-value work
DocumentsEmailFormsERPCRMApprovals
See the full AI workforce
Workflow agent · invoice intake
Posted
Vendor invoice INV-7731.pdf received via accounts@ inbox
Extracted 14 line items, matched to PO-2291 (variance 0.4%, within tolerance), posted to the ERP as payable, due 30 days. One item had no GST number, so I flagged it to Meera for review instead of posting it.
Parsed PDFMatched POPosted to ERP1 exception routed
Rules: tolerance 2% · GST mandatory · log retained

Process documents

Reads invoices, forms, contracts and emails, extracts the data and files it where it belongs, no manual entry.

Move data between systems

Keeps your CRM, ERP, spreadsheets and tools in sync so nobody is copy-pasting between them.

Run multi-step workflows

Chases approvals, triggers the next step, notifies the right people and handles the exceptions.

Generate reports

Pulls the numbers and produces the recurring reports and summaries your team builds by hand.

Work across your tools

Connects to the systems you already use, with read and write access and clear guardrails.

Flag what needs a human

Handles the routine autonomously and routes the edge cases to a person with context.

How we build and deploy it

  1. 01
    Map the workflow
    We document the manual process, the systems it touches and the rules and exceptions it has to handle.
  2. 02
    Connect your systems
    Read/write access to your CRM, ERP, document stores and tools, with the right permissions and guardrails.
  3. 03
    Build & test
    We build the agent in reviewable stages and run it alongside your team until it is reliable.
  4. 04
    Deploy & monitor
    Go live with monitoring and alerts, so you see exactly what it did and can trust it to run unattended.

Governed by design

The agent runs the routine autonomously. You keep control of the rest, by design, not by hope.

  • Scoped read/write access per system, with approvals on sensitive actions
  • Grounded on your approved content, so it escalates instead of guessing
  • Every action logged and reviewable; you see exactly what it did
  • Permission-aware answers that respect who can see what
  • Deployed in your cloud or on-premise for data residency
  • Full model, code and IP ownership, no lock-in
Start here

Get a free agent fit check.

Tell us the work your team does by hand and the systems it touches. We come back with a written read on whether an AI Workflow Agent fits, what it needs from your data and integrations, and what it takes to ship.

Request the fit checkNo commitment. Senior engineers, not sales.
You send
  • The repetitive work, in a paragraph
  • The channels and systems it touches
  • What a good outcome looks like
You get
  • Whether this agent fits, and what else would
  • What we need from your data and integrations
  • A phased plan with a ballpark estimate

AI Workflow Agent: common questions

How is this different from RPA or Zapier?

Rule-based automation breaks on anything unexpected and cannot read unstructured documents or make judgement calls. An AI workflow agent understands messy inputs, handles exceptions, and reasons about what to do next, so it automates processes that were too variable for traditional tools.

Is it safe to let it act in our systems?

Yes, with guardrails. We scope exactly what it can read and write, add approvals for sensitive steps, and log every action, so it runs the routine autonomously while you keep control.

What kinds of processes are a good fit?

High-volume, repetitive, rules-with-exceptions work: document processing, order and invoice handling, data entry and reconciliation, approval routing and recurring reporting.

What does it integrate with?

Your CRM, ERP, accounting, document stores, email and spreadsheets, through APIs or secure connectors.

Do you build custom agents, or sell a product?

We build them custom. Levitation is an AI development company: we design and build AI agents around your data, your systems and your rules, and hand over full ownership. You are not renting a generic SaaS tool.

What do we own at the end?

You own the models, the code and the IP, grounded on your data and running in your environment. No lock-in.

Ready to put an AI Workflow Agent to work.

Tell us the work and the systems it touches. We will give you an honest read on fit, and what it takes to ship it.